Privacy Policy

Effective Date: April 29, 2026

At Isla Luxe Lashes (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit islaluxelashes.com, book our services, contact us, or interact with us online.

This Privacy Policy is designed in accordance with the Cayman Islands Data Protection Act (2021 Revision)

1. Information We Collect

We may collect and process the following personal information:

Full name
Email address
Phone number
Appointment details
Billing or payment information
Hotel, villa, condo, or residential address for mobile appointments
Communications sent through contact forms, email, Instagram, or SMS

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Website usage data
Cookies and analytics information

2. How We Use Your Information

We use your information to:

Process and manage bookings
Provide mobile lash extension services
Communicate appointment confirmations and updates
Respond to inquiries
Improve our website and customer experience
Send promotions, marketing emails, or special offers (only where permitted)
Maintain business records and comply with legal obligations

We will only use your information for legitimate business purposes and in accordance with applicable data protection laws.

3. Payment Information

Payments may be processed through secure third-party payment providers. We do not store full credit card or banking information on our servers.

Please review the privacy policies of any third-party payment processors you use through our website.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with:

Booking or scheduling software providers
Payment processors
Website hosting and analytics providers

All third parties are expected to maintain appropriate confidentiality and security measures.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Maintain business records
Comply with legal, tax, or regulatory obligations
Resolve disputes or enforce agreements

When personal information is no longer required, it will be securely deleted or anonymized.

7. Your Rights Under Cayman Islands Data Protection Law

Under the Cayman Islands Data Protection Act, you may have the right to:

Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Object to certain processing activities
Request information about how your data is used

8. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

You may disable cookies through your browser settings; however, some website features may not function properly.

9. Third-Party Links

Our website or social media pages may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

10. Marketing Communications

If you opt in to receive marketing communications, we may send:

Promotional emails
Booking reminders
Special offers
Service updates

You may unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

11. Children’s Privacy

Our services and website are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Isla Luxe Lashes
📧 Email: [email protected] OR 345930-6819
🌐 Website: islaluxelashes.com
📍 Cayman Islands